Terms and Conditions
Last updated: May 2026
Agreement
These Terms of Service govern your use of Cognify (“we”, “us”, “our”), including our website, assessments, reports, and subscription services.
By accessing or using Cognify, completing an assessment, creating an account, or purchasing a subscription, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
What We Provide
Cognify offers online cognitive and personality assessments designed for educational, informational, and self-development purposes. Our services may include:
- IQ and cognitive assessments
- Personality assessments
- Cognitive performance reports
- Personalized insights and recommendations
- Progress tracking tools
- Downloadable certificates and reports
- Subscription-based access to premium content
Our assessments are not clinical, medical, psychiatric, or diagnostic instruments.
Results should not be used as a substitute for professional psychological evaluation, medical advice, educational placement, hiring decisions, or any other purpose requiring a formally administered assessment.
Assessments and Results
Assessment results are generated using proprietary scoring methodologies and statistical models.
While we strive to provide accurate and meaningful insights, we do not guarantee that results represent a complete or permanent measure of intelligence, personality, or cognitive ability.
Results may vary depending on factors including:
- Focus and attention
- Fatigue
- Stress levels
- Testing environment
- Familiarity with assessment formats
All results should be interpreted as informational estimates rather than definitive measurements.
Subscription and Billing
Certain reports, results, and premium features require an active subscription.
By purchasing a trial or subscription plan, you authorize us and our payment providers to charge the applicable fees to your selected payment method.
Unless otherwise stated during checkout:
- Trial subscriptions automatically convert into a recurring paid subscription at the end of the trial period.
- Subscription fees are billed automatically on a recurring basis until cancelled.
- Pricing, billing frequency, and trial terms are displayed during checkout.
- Taxes may apply depending on your location.
You are responsible for reviewing subscription details before completing your purchase.
Cancellation
You may cancel your subscription at any time through your account settings or by contacting customer support.
Cancellation prevents future billing but does not automatically refund charges already processed unless required by law or covered by our refund policy.
Access to premium features will remain available until the end of the current billing period.
Refund Policy
We want you to be satisfied with your experience.
If you believe you were charged incorrectly or experience a billing issue, please contact our support team.
Where applicable, refunds may be issued at our discretion and in accordance with local consumer protection laws.
Any promotional guarantees displayed during checkout shall take precedence over this section.
Account Responsibilities
To access premium features, you may be required to create an account using your email address.
You are responsible for:
- Maintaining the security of your account
- Providing accurate information
- Keeping your login credentials confidential
- Not sharing account access with others
We reserve the right to suspend or terminate accounts that violate these Terms.
Acceptable Use
You agree to use Cognify only for lawful purposes and in accordance with these Terms. You must not:
- Attempt to cheat, manipulate, or artificially influence assessment results
- Copy, scrape, or redistribute assessment content or reports
- Reverse-engineer or interfere with our scoring methodologies or systems
- Access the platform using automated tools without authorization
- Use the service in any way that could damage, disable, or impair Cognify
We reserve the right to suspend or terminate accounts that engage in prohibited activities.
Intellectual Property
All content available through Cognify, including assessments, reports, designs, text, graphics, software, and scoring methodologies, is owned by or licensed to Cognify and is protected by intellectual property laws.
You may not reproduce, distribute, modify, or commercially exploit our content without prior written permission.
Disclaimer
Cognify and all related services are provided on an “as is” and “as available” basis.
To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of accuracy, fitness for a particular purpose, merchantability, and uninterrupted availability.
We do not guarantee specific outcomes, improvements, or future performance based on assessment results.
Limitation of Liability
To the extent permitted by law, Cognify shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.
Our total liability for any claim relating to the service shall not exceed the amount paid by you to Cognify during the twelve (12) months preceding the event giving rise to the claim.
Changes to These Terms
We may update these Terms from time to time.
Material changes will be announced on this page together with an updated “Last updated” date. Continued use of Cognify following any changes constitutes acceptance of the revised Terms.
Contact Us
If you have questions regarding these Terms of Service, billing matters, subscription management, or legal requests, please contact our support team through the contact information provided on our website.